Seeing An Individual’s Response History
Want to see if a particular person in your audience has been interacting with your emails? That’s easy to do by checking their individual response history. Here’s how to find it:
- Select View Contact History from the options menu beside their name.
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Make sure the Emails tab to the right of the Contact Details tab is selected.
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You’ll see all of the mailings that have been sent to that person, along with a record of his or her opens, clicks, bounces and forwards for each mailing.
You can also jump to that mailing by clicking on the name of the mailing.